POPIA Information
The Protection of Personal Information Act, 2013, known as POPIA, regulates how personal information is processed in South Africa. This page explains how Cartridge Madness aims to handle personal information responsibly.
Our Approach
Cartridge Madness collects and uses personal information only where it is needed for enquiries, orders, delivery, support, service referrals, website operation, legal obligations, or legitimate business purposes.
Examples of Personal Information
Personal information may include your name, contact details, delivery address, order details, enquiry messages, printer or cartridge lookup information, and website search activity.
Why We Process Information
We process information to provide cartridge lookup support, respond to requests, process orders, arrange delivery, manage service referrals, improve website search results, and maintain business records.
Customer Rights
You may request access to your personal information, ask for corrections, object to certain processing where applicable, or ask questions about how your information is handled.
Information Regulator
If you believe your personal information has not been handled properly, you may contact Cartridge Madness first so we can try to resolve the issue. You may also contact South Africa's Information Regulator.
Contact Cartridge Madness
Email orders@cartridgemadness.co.za for POPIA or privacy-related requests.
Important Note
This page is intended as customer-facing information for the Cartridge Madness website. It is not legal advice and should be reviewed before launch if formal compliance wording is required.